Alberta Health Services Overview

Registries Direct provides an in-person channel for Alberta Health Care account registrations and changes. New Albertans can apply for coverage and existing residents of the province can update their existing coverage information, including changes to their name, address, marital status and adding or removing coverage for dependents.

Please visit the Alberta Health and Wellness website for additional information and for access to the appropriate forms. For more efficient service, please print out and complete the necessary form(s) prior to coming to our office location.

There is no cost to clients to register or maintain your AHC account! Please note: Albertans who have already registered for health care coverage do not need to re-apply.

From Monday to Friday, 9 am to 5 pm, we provide immediate assistance with new applications and change requests.


All applicants must present original, acceptable documents to prove their Alberta residency, Legal entitlement in Canada and identity.

Alberta Residency:
A document with your full name and current Alberta address. Some examples of acceptable documents are:

• Valid Alberta Driver’s License or Identification Card
• Utility bill (Enmax, Shaw etc.)
• Residential Lease Agreement

Proof of Identity:
A Government issued ID that includes your photo and one other identifier (such as your name and DOB). Some examples of acceptable documents are:

• Canadian passport;
• Canadian citizenship card
• Permanent Resident Card
• Federal identification card
• Current Alberta drivers licence
• Non-Canadian passport
• Identification cards

Proof of Legal entitlement to be in Canada:
A Government issued document that confirms
your legal status in the country of Canada.

• Canadian passport;
• Canadian citizenship card/certificate;
• Permanent Resident Card;
• Federal identification card;
• Department of National Defense
• Royal Canadian Mounted Police
• First Nations/Inuit
• Canadian birth certificate;
• Canada entry document;
• Work or Study Permit

When you are ready to register, bring the
completed AHCIP application form along
with the required original documents to
Registries Direct. Forms are also available
at our office and we will assist you in completing
the application as well as submit it to Alberta Health Care.

Processing time by the government can take up to five days and you will receive your card via mail in approximately 2 weeks, however, under certain circumstances there may be a waiting period before becoming eligible for coverage.